In 2020, Bulloneria del Toce, a leading company in the production of bolts and screws, faced a critical event: the flooding of the Toce River, which submerged its Baveno (VB) plant with over a meter of mud and water. The automatic warehouse and machinery were severely damaged, putting the company’s operational continuity at risk.
Bulloneria del Toce, a highly specialized Italian manufacturer of screws, bolts, and fastening systems for strategic sectors such as automotive, energy, and construction, recently faced a critical situation that tested the robustness of its internal logistics infrastructure.
An unexpected failure in the automated warehouse system caused a complete halt in logistics operations, threatening not only the plant’s productivity but also the timely delivery of orders to both domestic and international clients. In a highly competitive manufacturing environment where punctuality and reliability are essential, the ability to respond quickly and restore operations becomes a strategic imperative.
In this emergency scenario, Bulloneria del Toce turned to LCS, its long-standing technology partner for the management and maintenance of automated systems.
The LCS team responded with exceptional speed, deploying a technical task force of specialists in diagnostics, mechatronics, and automation. Following a thorough analysis of the malfunction, the damaged components were identified and a rapid, efficient action plan was implemented. Thanks to the availability of ready-to-ship spare parts and deep knowledge of the system’s configuration, LCS successfully restored the automated warehouse in record time, preventing extended downtime and avoiding production losses.
This intervention highlighted the importance for highly automated companies like Bulloneria del Toce to rely on partners capable not only of designing solutions but also of acting decisively in urgent situations.
The incident also prompted a strategic reflection within the company, which chose to turn the crisis into an opportunity for growth. In collaboration with LCS, Bulloneria del Toce launched a predictive and preventive maintenance plan, aimed at continuously monitoring system performance through data analysis, scheduled inspections, and technological upgrades.
This approach drastically reduces the risk of future breakdowns, optimizes long-term maintenance costs, and improves overall system reliability, ensuring smoother and uninterrupted production.
Thanks to LCS’s intervention and the adoption of a structured and resilient maintenance strategy, Bulloneria del Toce not only overcame the emergency but also reinforced its logistics infrastructure, preparing to face future challenges with greater confidence.
This case demonstrates how rapid response to unforeseen events, combined with strategic vision and the right technological partnership, can turn a problem into a driver of sustainable growth and operational excellence.